Frequently Asked Questions - AUWAY Audio Professional Equipment

After-sales technical support may include product setup guidance, troubleshooting assistance, operating information, and application support depending on the project. Customers should provide the amplifier model, issue description, system configuration, and relevant photos or videos when requesting technical assistance.

AUWAY supports OEM and ODM cooperation for professional audio customers, distributors, brands, and system integrators. Customization requirements may include product configuration, functions, appearance, branding, packaging, or other project-specific needs. Customers can submit their requirements for evaluation.

Customization may be available according to project requirements and order conditions. Customers can provide their target output power, channel configuration, DSP functions, appearance, branding, and application requirements so the AUWAY team can evaluate the appropriate customization solution.

Choosing the right power amplifier depends on your speaker impedance, rated power, number of speakers, and application. Buyers should compare amplifier output at the actual working impedance, such as 4Ω or 8Ω, instead of looking only at maximum power. AUWAY offers different amplifier series for professional audio systems, and customers can provide speaker specifications for model recommendations.

Amplifier power should be selected according to the speaker's rated power, impedance, system configuration, and required headroom. In professional audio systems, sufficient headroom helps reduce clipping during signal peaks. Buyers should evaluate RMS power rather than relying only on peak wattage.